Terms and Conditions

Welcome to Bharatsastra Store. By accessing and using our website (store.bharatsastra.com) and placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Bharatsastra Store provides puja-related products and samagri for personal and community religious purposes.
  • By purchasing from us, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

2. Product Information

  • We strive to provide accurate images and descriptions of all our products. However, due to natural variation in materials (such as leaves, flowers, etc.), slight differences in color, size, or appearance may occur.
  • Some items may be substituted with similar products based on availability, especially in the case of natural or seasonal products.

3. Order & Payment

  • Orders can be placed online via our website.
  • Payment must be completed at checkout through available methods (UPI, Cards, Net Banking, etc.).
  • Orders will only be processed upon successful payment confirmation.

4. Delivery

  • We currently offer same-day or next-day delivery for most orders within select areas.
  • Delivery timelines may vary depending on your location and time of order placement.
  • Please note: In rare cases, delivery may be delayed due to unavoidable circumstances such as traffic jams, weather disruptions, or public holidays. We will inform you promptly in such situations and do our best to ensure timely delivery.
  • It is your responsibility to provide accurate delivery information. Re-delivery due to incorrect address may incur additional charges.

5. Upload Samagri List

  • You may upload your own puja samagri list (PDF, JPG, or PNG) for custom delivery.
  • We will review your list and send a confirmation with estimated pricing and availability before processing.

6. Return and Replacement Policy

  • Due to the nature of puja items, we do not offer returns on most products.
  • If you receive a damaged or incorrect item, please notify us within 6 hours of delivery with clear photos. We will offer a replacement or refund as applicable.
  • No returns or replacements will be processed for items that are used, opened, or altered after delivery.

7. Cancellation Policy

  • Orders may be cancelled within 1 hour of placing the order, provided they haven’t been dispatched.
  • Once an order is packed or out for delivery, it cannot be cancelled.

8. Pricing & Availability

  • All prices are in INR and inclusive of applicable taxes.
  • Product availability and prices are subject to change without notice.

9. Intellectual Property

  • All images, logos, and content on this website are the property of Bharatsastra Store and cannot be used or reproduced without written permission.

10. Limitation of Liability

  • Bharatsastra Store shall not be held liable for any indirect or incidental loss resulting from the use or misuse of our products.
  • We are not responsible for spiritual or religious outcomes from the use of our products.

11. Contact Us

For questions or concerns about our Terms and Conditions, please contact us at:

📧 Email: support@bharatsastra.com

📞 Phone: +91-9932592579